Course Description
This training aims to equip working professionals with comprehensive knowledge and practical skills in utilizing ChatGPT and other AI tools. Participants will learn about AI fundamentals, advanced features of ChatGPT, and its applications in various departments of an organization.
By mastering effective prompt engineering, customizing output formats, and understanding ethical considerations, professionals will enhance workflow efficiency and improve decision-making capabilities. The program will benefit participants by increasing productivity and analytical capabilities, ultimately driving the organization’s strategic goals and operational excellence.
Learning Outcome
- Understand the fundamentals of AI and ChatGPT, including their types, capabilities, limitations, and relevance to the sector of the organization.
- Apply ChatGPT to various functions of an organization leveraging its capabilities to generate insights and enhance operational efficiency.
- Utilize ChatGPT to streamline communication and improve workflow efficiency by automating daily workplace tasks.
- Leverage ChatGPT to analyze market data and generate strategic insights, aiding in the decision-making process.
- Master the techniques of prompt engineering to craft effective and precise prompts tailored to various scenarios, ensuring optimal results from ChatGPT.
- Customize ChatGPT’s output formats to suit the different purposes of different departments in your organization.
- Gain an understanding of additional AI tools for various departmental functions to enhance overall productivity and efficiency.
- Understand emerging trends in AI and their impact.
01. Understanding AI and ChatGPT
- Importance of AI
- How is AI transforming your organization sector?
- Recap of AI Basics
- Types of AI
- Machine Learning
- Neural Networks
- Natural Language Processing (NLP)
- Introduction to ChatGPT – what are its capabilities and limitations?
- Advanced features of ChatGPT:
- Fine tuning and prompt engineering
- API integrations
- Relevant GPTs for professionals working in your organization
02. Applications of ChatGPT in an Organization
- Financial analysis and reporting:
- Data interpretation
- Financial summaries
- Creating detailed reports
- Customer service enhancement:
- Respond to customer queries
- Handle complaints
- Provide information
- Marketing and sales support:
- Generating marketing content
- Analyzing customer feedback
- Assisting sales teams
03. Enhancing Workflow Efficiency
- Streamlining communication
- Drafting emails
- Report writing
- Developing presentations
- Meeting summaries
- Setting up meetings and reminders
04. ChatGPT in Strategic Decision-Making
- Using ChatGPT to analyze the market data and generate strategic insights.
- Assisting in the decision-making process by providing relevant information and predictions.
05. Effective Prompt Engineering
- Learn how to structure prompts to get the best results
- Explain tasks before requesting outcomes
- Use verbs to position tasks (e.g., help me draft, generate)
- Suggest desired output and relevance
- Specify tone and target audience
06. Format and Style of Outputs
- Customizing output formats
- Sentences, paragraphs, essays, bullet points, lists
- Step-by-step instructions, tabular formats
- Schedules, timelines, code
- Sections with headings and sub-headings
07. AI Tools for Decision Making in an Organization
- Overview of some additional AI tools
- Financial Planning & Analysis: Vena Solutions and Datarails
- Customer Service: LivePerson, Ada
- Marketing and Sales: HubSpot, Salesforce
08. Future Trends & Ethical Considerations
- Emerging trends in AI and its impact.
- Best Practices: Guidelines for ensuring that AI applications comply with regulatory standards and ethical norms.
- Overview
-
Course Description
This training aims to equip working professionals with comprehensive knowledge and practical skills in utilizing ChatGPT and other AI tools. Participants will learn about AI fundamentals, advanced features of ChatGPT, and its applications in various departments of an organization.
By mastering effective prompt engineering, customizing output formats, and understanding ethical considerations, professionals will enhance workflow efficiency and improve decision-making capabilities. The program will benefit participants by increasing productivity and analytical capabilities, ultimately driving the organization’s strategic goals and operational excellence.
Learning Outcome
- Understand the fundamentals of AI and ChatGPT, including their types, capabilities, limitations, and relevance to the sector of the organization.
- Apply ChatGPT to various functions of an organization leveraging its capabilities to generate insights and enhance operational efficiency.
- Utilize ChatGPT to streamline communication and improve workflow efficiency by automating daily workplace tasks.
- Leverage ChatGPT to analyze market data and generate strategic insights, aiding in the decision-making process.
- Master the techniques of prompt engineering to craft effective and precise prompts tailored to various scenarios, ensuring optimal results from ChatGPT.
- Customize ChatGPT’s output formats to suit the different purposes of different departments in your organization.
- Gain an understanding of additional AI tools for various departmental functions to enhance overall productivity and efficiency.
- Understand emerging trends in AI and their impact.
- Course Outline
-
01. Understanding AI and ChatGPT
- Importance of AI
- How is AI transforming your organization sector?
- Recap of AI Basics
- Types of AI
- Machine Learning
- Neural Networks
- Natural Language Processing (NLP)
- Introduction to ChatGPT – what are its capabilities and limitations?
- Advanced features of ChatGPT:
- Fine tuning and prompt engineering
- API integrations
- Relevant GPTs for professionals working in your organization
02. Applications of ChatGPT in an Organization
- Financial analysis and reporting:
- Data interpretation
- Financial summaries
- Creating detailed reports
- Customer service enhancement:
- Respond to customer queries
- Handle complaints
- Provide information
- Marketing and sales support:
- Generating marketing content
- Analyzing customer feedback
- Assisting sales teams
03. Enhancing Workflow Efficiency
- Streamlining communication
- Drafting emails
- Report writing
- Developing presentations
- Meeting summaries
- Setting up meetings and reminders
04. ChatGPT in Strategic Decision-Making
- Using ChatGPT to analyze the market data and generate strategic insights.
- Assisting in the decision-making process by providing relevant information and predictions.
05. Effective Prompt Engineering
- Learn how to structure prompts to get the best results
- Explain tasks before requesting outcomes
- Use verbs to position tasks (e.g., help me draft, generate)
- Suggest desired output and relevance
- Specify tone and target audience
06. Format and Style of Outputs
- Customizing output formats
- Sentences, paragraphs, essays, bullet points, lists
- Step-by-step instructions, tabular formats
- Schedules, timelines, code
- Sections with headings and sub-headings
07. AI Tools for Decision Making in an Organization
- Overview of some additional AI tools
- Financial Planning & Analysis: Vena Solutions and Datarails
- Customer Service: LivePerson, Ada
- Marketing and Sales: HubSpot, Salesforce
08. Future Trends & Ethical Considerations
- Emerging trends in AI and its impact.
- Best Practices: Guidelines for ensuring that AI applications comply with regulatory standards and ethical norms.